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http://thuvienso.dut.udn.vn/handle/DUT/9533| Title: | Research on application of servperf model in assessing viettel's mobile internet service quality in danang city | Authors: | Dam Nguyen Anh Khoa Nguyen Hoang Thao Nguyen |
Keywords: | Telecommunications providers;Internet mobil services;SERVPERF mode;service quality;Customer satisfaction | Issue Date: | 2016 | Publisher: | The University of DaNang | URI: | http://thuvienso.dut.udn.vn/handle/DUT/9533 |
| Appears in Collections: | Tạp chí Khoa học và Công nghệ ĐHĐN - 6(103) - 2016 |
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